We're always here to help.
Our support team is available every day 9:00 AM – 7:00 PM
If you have an urgent question related to your order, we recommend checking out the FAQ section below this form. If you wish to speak to a member of our team, please fill out the form or email us at: support@primouroutlet.com.
Average response time: 12 hours
Frequently asked questions
Use this text to share information about your product or shipping policies.
How do I place an order?
To place an order, first go to the product page. Then select the desired quantity of the product and click "Add to cart." Now click "Checkout" and follow the indicated steps to place your order.
How do I track my order?
To track your order, enter your tracking number on our Track Your Order page.
It may take 2-4 business days to see the status of your order after you have received the tracking number.
If you have not received a tracking number from us, please send an email to support@primouroutlet.com.
We will immediately notify you of your tracking number and the status of your order.
Can I change my delivery address?
In this case, please send us an email to support@primouroutlet.com as soon as possible, or use the contact form above.
If your order has already been shipped, we will do our best to correct the error afterward.